Indigo Airline System Outage Update | Ground Services & Check-in Process | Indigo airline server got fixed after 6 hours: There was problem in booking and check-in, passengers got troubled at airports across the country.

Many social media users have shared pictures of Terminal-1 of Bengaluru Airport. Here passengers are seen waiting at the check-in counter of Indigo.

Indigo Airline's online passenger service system became operational after about 6 hours (around 6 pm). Today (October 5) the airline's system was down at around 12:00 noon.

The airline shared a post on social media platform X and said, 'Our airport systems are now operational and our airport services have also become smooth. However, we request you to support us while we restore our other applications.

Although it may take some time to get back to full normalcy, we look forward to providing you with a seamless experience soon. Thank you for your understanding and patience.

Indigo shared information about the recovery of passenger service system on the official X account.

People got upset due to increase in crowd at the airport

During this period, people were not able to book and check-in airline tickets online. Flight operations and ground services at airports were also affected. Due to this, long queues of passengers were seen at airports across the country. Information was given about the problem by the airline, but due to no alternative arrangements being made for the passengers, they were waiting at the airports for hours.

Problems of passengers at 5 big airports of the country in pictures…

There is a crowd of passengers outside the Indigo counter at Terminal 2 of Delhi's IGI Airport.

The Indigo Airlines flight going to Mumbai is standing at the airport in Jodhpur for two hours. The flight from Jodhpur to Ahmedabad was delayed by 3 hours. Here boarding passes are being made by hand.

Passengers waiting for check-in in front of IndiGo counter at Kochi Airport.

Passengers are seen waiting at the check-in counter of IndiGo at Kolkata Airport.

There is a crowd of passengers in front of IndiGo counters at Campagouda International Airport in Bengaluru.

Website and booking system affected

Earlier, IndiGo had shared the post and said that we want to tell you that our dedicated airport teams are making efforts to provide the best possible assistance and support to the customers affected by the system outage. They are committed to reducing the waiting time at the check-in counter and ensuring a smooth experience for everyone.

After the online passenger service system is down, passengers are being given handwritten boarding passes. An X user shared its picture on the social media platform.

Indigo told- problem due to system slowdown The airline had said, 'We are currently experiencing temporary system slowdown in our network. Due to which our website and booking system is being affected. As a result, customers may face increased waiting times, including slow check-in and long queues at airports.

Our airport teams are dedicated to assisting everyone and providing a smooth journey. Don't worry, we are working quickly to fix the system as soon as possible. We apologize for the inconvenience and appreciate your understanding and patience during this time.

This is a video grab of the booking process on the IndiGo website, no flight is being shown in it.

3 months ago crores of computers running on Microsoft were down

Three months ago, due to a software update by American anti-virus company CrowdStrike, millions of computers running on Microsoft operating system across the world came to a standstill. Due to this, essential services like airports, flights, trains, hospitals, banks, restaurants, digital payments, stock exchanges, TV channels and supermarkets were stopped all over the world. The maximum impact was seen at the airport.

3% i.e. about 4,295 flights had to be canceled worldwide. In America alone, 1100 flights were canceled and 1700 were delayed. In India, huge crowds were seen at major airports of the country including Mumbai, Delhi, Chennai, Bengaluru.

Flight operations around the world were affected after a glitch in Microsoft systems. Then people were stuck at the airport for hours.

Indigo has 62% share in the domestic market. Indigo has 62% share in the domestic market. Currently IndiGo operates flights to 30 international destinations, serving 805 international cities. With a fleet of more than 300 aircraft, the airline connects 78 cities of the country with more than 2000 flights daily.