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Food Minister Pralhad Joshi launched the mobile app of FCI Grievance Redressal System (FCI-GRS) for rice mills. The government has taken this step with the aim of increasing transparency, accountability and stakeholder satisfaction. The public sector Food Corporation of India (FCI) is the lead agency for procurement and distribution of food grains.
New Delhi. Union Food Minister Pralhad Joshi launched the mobile app of FCI Grievance Redressal System (FCI-GRS) for rice mills. The government has taken this step with the aim of increasing transparency, accountability and stakeholder satisfaction. The public sector Food Corporation of India (FCI) is the lead agency for procurement and distribution of food grains. Speaking on the occasion, Joshi said that the government is “committed to their welfare”, calling rice mills an important stakeholder and an integral part of the food security system.
He said that the mobile app will help in resolving the complaints of rice mill owners. Android phone users can download this mobile app from Google Pay Store. Joshi said that along with working for the welfare of farmers, the government is also ensuring that consumers get food products at reasonable rates.
Using this app, mill owners can easily lodge complaints with the help of their mobile. They have to register only once and after that any number of complaints can be filed. The app provides real-time updates on complaint status, keeping mill owners informed and ensuring transparency. On receiving the complaint, FCI will automatically hand it over to the concerned nodal officers for further action.
Disclaimer: Prabhasakshi has not edited this news. This news has been published from PTI-language feed.
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