
The agreement is intended to significantly accelerate the development of AI use cases. This includes faster prototyping, iterative development, and the rapid deployment of impactful AI solutions across various business areas throughout the organization.
Specifically, O2 Telefónica aims to further enhance its customer experience. In addition, the company plans to build a comprehensive portfolio of AI services and products for business customers, such as AI-based cybersecurity solutions.
Capgemini’s AI-powered solutions, tailored for the telecommunications sector, will help O2 Telefónica to reshape both its business model and the entire value chain. As part of the agreement, Capgemini will provide its proven end-to-end solutions and market-leading expertise in telecommunications, AI, cloud, and data.
“We are pleased to support O2 Telefónica on its journey to becoming an AI-first organization. Our collaboration underscores Capgemini’s ongoing leadership in delivering innovative AI solutions for complex, global enterprises and our ability to support companies in key industries, such as telecommunications, with their large-scale transformations,” says Emil Matevski, Head of Telecommunication & Media Industry Domains at Capgemini in Germany.
