Mobile operator Grameenphone received the Asian Technology Excellence Award. The company received this award in the 'Digital-Telecommunications' category for its MyGP app. Asian Business Review magazine gives this award every year to organizations that are leading in their respective sectors in terms of technology and digital transformation across the country.
Grameenphone Chief Digital Officer (CDO) Solaiman Alam said, 'We are very happy to receive the Asian Technology Excellence Award. MyGP is not just a sales and service oriented app. It is a platform that empowers customers and sets a new benchmark in terms of service delivery and technological excellence. This award will inspire us to continue to innovate and improve our services.
Grameenphone Chief Information Officer (CIO) Niranjan Srinivasan said, 'We are proud to receive the Asian Technology Award. This award is a reflection of our efforts in enriching the customer experience through technology. The MyGP app is completely developed in Bangladesh by local talent keeping the needs of the customers at the center.'
MyGP app has been installed on more than 3 crore smartphones. MyGP has brought a revolutionary change in the way Grameenphone services are received. Through the app, customers can use a number of facilities including account management, service customization, instant notifications without interruption. The app offers everything from paying bills to enjoying entertainment content with a single tap. 99 percent of Grameenphone's services are now available on MyGP, making the app the largest self-service app in the country. Through this app, customers can take transactions without data balance and emergency balance services with the help of mobile financial partners.
