DoT to tackle cyber fraud, central system to prevent fake calls to be launched soon. Impact Feature: DoT to tackle cyber fraud, central system to stop fake calls to be launched soon

In recent times, citizens have been receiving several fraudulent calls, often appearing as coming from Indian mobile numbers. In reality, these calls are made fraudulently by cyber criminals operating from abroad. These criminals take advantage of Calling Line Identity (CLI) to disguise the true origin of calls, leading to problems like disconnection of mobile numbers, fake digital arrest threats, and even impersonation of government officials or law enforcement agencies. There has been a flood of events. Recent cases involving false allegations related to drugs, narcotics and sex rackets have further increased public concern.

In response to this growing threat, the Department of Telecommunications (DoT) in collaboration with Telecom Service Providers (TSPs) has launched an advanced system to identify and block incoming international fake calls before they reach Indian telecom customers. Is designed for. The system is being implemented in two phases: first, at the TSP level to prevent spoofed calls from their own customers' phone numbers; And second, at the central level to prevent spoofed calls from customer numbers from other TSPs.

So far, all four TSPs have successfully implemented this system. Nearly one-third of the total 4.5 million spoofed calls are being blocked from getting through to the Indian telecom network. The next phase will include a centralized system that will eliminate the remaining spoof calls across all TSPs. It is expected to be operational soon.

However, fraudsters keep adopting and creating new methods to deceive the public. The Department of Telecommunications is taking timely steps to protect telecom users when these new methods are reported. In this era of rapidly evolving technology, the Department of Telecommunications has taken several steps to make the telecom ecosystem safe and secure. However, despite these strong security measures, there may still be cases where fraudsters become successful in other ways.

In such cases, DoT encourages citizens to proactively report suspected fraudulent communications, to help DoT identify and prevent misuse of telecom resources for cyber crimes, financial frauds etc. This will also help protect citizens from impersonation, exploitation and take proactive action against potential threats.

Citizen Communication Partner Platform ( ) available on Eyewitnesses can report such calls on the facility, providing details including screenshots about the suspected fraud call, SMS and WhatsApp messages, medium of receipt, category of fraud desired, date and time of receiving such messages. An OTP based verification of the report will be done.

Chakshu facility is an important step towards protecting citizens from cyber frauds. This feature helps in early detection and prevention of potential fraud by providing a streamlined process to report suspicious activities, thereby protecting users from financial and personal losses.

Additionally, the Government has taken various measures to prevent misuse of telecom resources:

The results of the action taken by DoT till date are summarized as follows: